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Terms and conditions of use
Privacy & Security:
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience when shopping from arriyadhroaster.com and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice.
How arriyadhroaster.com protect your information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.
All of the Content you see on this Web site, including, for example, all of the textual descriptions, graphics, designs, page headers, images, and illustrations (collectively “Content”) is protected by copyright or other proprietary rights, and these rights are valid and protected by copyright or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. All Content is copyrighted as a collective work under Saudi copyright laws, and Arriyadhroaster.com owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all content.
Cancellation, Return and Refunds
Cancelling your order:
Should you cancel your order within 8 hours of the sale time and before shipping, you will receive a full refund.
Refunds after cancellation:
Customer can cancel any order and get a full refund any time after placing an order prior to delivery.
NO REFUNDS AFTER DELIVERY.
Although great care is taken in storing our Coffee and while packing, damage does occur occasionally during transit.
After receiving the order, if you receive the your coffee package is damaged or not as shown on our website, you contact us and we will start the exchange/refund process.
To speed up the reimbursement process we require that you perform the following steps:
- Sign on the delivery receipt stating delivery.
- Please check the package in front of the courier and sign in the delivery receipt stating delivery.
- If the item has any damage whatsoever, please include the same note on the delivery receipt.
- Request replacement or report this issue by contacting us within 24 hours of delivery date and time.